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IUV Magazine eNewsletter
December 2010



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E-NEWSLETTER
December 2010

This Month:

Raymond® Exclusive Technician Development Program Optimizes Technician Training, Decreases Customer Downtime

Service technicians for The Raymond Corporation and its authorized Sales and Service Centers are now trained through Raymond’s exclusive Technician Development Program. This program provides technicians with practical application training that enables them to immediately work out in the field, increasing productivity and uptime for the companies whose lift truck fleets they service. Through completing the modules of this program, technicians are prepared with optimal expertise and skill to minimize customer downtime for service.

“Proper technician training begins with Raymond’s rigorous course manager training, an important component of the Technician Development Program,” says Scott Holcombe, director of training and certified course manager for Carolina Handling, LLC, in Piedmont, S.C. “Course managers are thoroughly trained to help guide technicians through the development program and are equipped with the tools to tailor training to an individual technician’s learning style. Through this process, course managers are in the best position to ensure individuals participating in the Technician Development Program learn the skills they need to perform at the highest level.”

The Raymond® Technician Development Program was designed and developed with a team of service managers and Sales and Service Center trainers. The program includes three workshops:

  1. Technical Primer to focus on foundational knowledge and skills.
  2. Scheduled Maintenance to meet ongoing, regular maintenance procedures required for specific trucks.
  3. Troubleshooting and Repair to perform diagnostics and repairs.

Each level uses an approach that allows participants to learn at their own pace through hands-on exercises, videos, reading and small group activities. At the end of each level, technicians must pass a test to receive certification and move on to the next level.

“The Technician Development Program gave me a better understanding of the mechanical, hydraulic and electrical systems on a Raymond lift truck,” says Sean Smedick, field service technician for Associated Integrated Supply Chain Solutions, Addison, Ill. “Through one-on-one and hands-on training, I am prepared to work on all of Raymond’s products, which makes troubleshooting easier and enables me to complete service calls more quickly.”

For more information on Raymond’s Technician Development Program, other Raymond training programs or to locate a Raymond Sales and Service Center, visit www.raymondcorp.com or call 800-235-7200.

The Raymond Corporation is a global provider of material handling solutions that improve space utilization and productivity, with lower cost of operation and greater operator acceptance. Raymond offers the iWarehouse® system, an enterprise fleet optimization solution for warehouse and distribution center managers to collect and analyze real-time lift truck data to maximize fleet productivity and reduce costs. High-performance, reliable, ergonomically designed Raymond lift trucks range from a full line of manual and electric pallet trucks and walkie stackers to counterbalanced trucks, Reach-Fork® trucks, orderpickers and dual-purpose (pallet handling/case picking) Swing-Reach® trucks. 

Clampco Products Now Certified to ISO 9001:2008 with Design

Clampco Products, Inc. is proud to announce that the recent audit and assessment of their Quality Management System meets the revised standards established by the International Organization of Standardization.  Clampco was previously certified to ISO 9001:2000 With Design.

The upgraded ISO 9001:2008 Standard adopts a process approach for Developing, Implementing and Improving the effectiveness of an organization’s Quality Management System. Emphasis is placed on enhancing Customer Satisfaction through the Understanding of Requirements, Monitoring of Process Performance and Continual Process Improvement. A copy of our latest ISO Certificate of Registration can be obtained by clicking this link: http://www.clampco.com/literature/product%20literature.asp.

About Clampco Products, Inc.

Established in 1971, Clampco Products, Inc. manufactures high quality heavy-duty   t-bolt band clamps, v-band couplings, stainless steel straps and worm drive clamps in our 70,000 sq-ft Wadsworth Ohio production facility. Clampco’s industry leading personalized customer service, engineering/design expertise and commitment to quality provide an unparalleled experience that sets Clampco apart from other “Conglomerate” clamp manufacturers.

Anderson Power Products Offers SPEC Pak™ Connector Series

Anderson Power Products SPEC Pak(TM) Connector Series

Anderson Power Products® (APP), a leader in high power interconnect solutions, offers the SPEC Pak™ (Sealed Power For Environmental Connections) connector series, designed for use wherever a rugged or waterproof high power, signal and ground interconnect solution is required. The seal on the SPEC Pak™ connector shell is rated as IP 68, protecting the Powerpole® contacts and housings enclosed with the shell from dust and water.

The customer-configured SPEC Pak™ connectors are ideal for use in mass transportation, off-road vehicles, factory automation, oil and petro-chemical exploration, solar and agricultural equipment applications, among others. The customer-configured SPEC Pak™ user benefits include excellent size to power performance ratio, ease of assembly, and practically endless custom configurations for your most demanding applications.

The core technology within the SPEC Pak™ is the Powerpole®, a proven reliable and cost-effective technology that accommodates wire ranging from #24 to #10 American Wire Gauge (AWG) or 0.25 to 4 mm².  Housed within a finger proof or standard housing, Powerpole® contacts are capable of power, ground as well as signal. 
Powerpole’s broad selection of standard and finger proof housings meet UL1977, Section 10.2, and the color-coded housings offer versatility for design flexibility.  The 4-position SPEC Pak™ shell handles up to 25 amps when fully loaded with #10 AWG, and the 6-position SPEC Pak™ shell handles up to 45 amps. The SPEC Pak™ panel mount receptacle utilizes an industry standard panel cut-out, 26482/5015 shell (size 20) for the 4-position and shell (size 24) for the 6-position.

With decades of proven reliability at cost effective prices, Powerpoles offer extensive options for designers of power, signal and ground connectors. When Powerpoles are combined within the SPEC Pak™, the result is a powerful environmental interconnect for use in a vast array of demanding applications.  

About Anderson Power Products

Anderson Power Products is a leader in developing high quality, low cost, power interconnect solutions for several industries, including: Back Up Power Systems, Electrical Vehicles, UPS Systems, Telecommunications and High-Technology Devices. Headquartered in Sterling, MA, Anderson Power Product’s facility is ISO 9001:2008 certified and uses automated manufacturing to offer uncompromising quality. In addition, APP operates a distribution and assembly facility in Warrington, England to provide support for their European customers, as well as three Asia Pacific facilities: Shenzhen, China, Shatin Hong Kong and Taichung City 407, Taiwan (R.O.C.).

APP connectors are available through their authorized distributor network or direct from the factory. For further information about the company and its products, call 978-422-3600 or visit their web site at www.andersonpower.com.

President and CEO of Curtis Instruments, Inc. Invited to US-India Roundtable hosted by President Obama

Curtis Instruments, Inc. President & CEO Stuart Marwell

Stuart E. Marwell, the President and CEO of Curtis, was invited to a private roundtable discussion with US President Barack Obama to review and analyze US-Indian business relationships and cooperation, as it affects beneficial technologies during the US-India Business and Entrepreneurship Summit. During the meeting, President Obama told Stuart Marwell “I have been reading about your company. You are doing good work”. MSN News reported: “In his brainstorming session with business leaders of India and the US to a group of select entrepreneurs just ahead of his address at the US-India Business Council Summit, President Barack Obama got very excited about the prospects of Mahindra & Mahindra’s electric car, the Reva, and its US-based partner, Curtis. The White House statement was unequivocal: “Through this partnership, Mahindra-Reva and Curtis are advancing the commercialization around the globe. It’s a partnership based on innovation, market access and creation of new jobs.”

The summit was sponsored by the Office of International Affairs of the US Department of the Treasury and was closed to the press; but, announced in the White House Press briefing as a pairing of Indian and US companies who collaborate in innovative cooperative business models. Eight US and Indian CEOs were invited to participate in the roundtable, held at the Trident Nariman Point Hotel in Mumbai, India, on Nov. 6, 2010, with an audience of young Indian entrepreneurs in attendance. Each of the CEOs represented a cooperative technical and business alliance and corporate friendship between Indian and American corporations. The focus of the roundtable was on technologies that have a positive effect on public health and quality of life. Stuart E. Marwell and Anand Mahindra, Vice Chair of Mahindra & Mahindra, LTD, one of India’s largest automotive & farm equipment companies, represented the 15 year relationship between the REVA Electric Car Company, now Mahindra-Reva and Curtis. Reva is the foremost electric car company in India, managed by Indian inventor and entrepreneur, Chetan Maini. REVA markets its products in many countries, including in Europe. Curtis is a global leader in electric vehicle technologies, including industrial, material handling, utility, airport, recreational and on-road vehicles.

Headquartered in Mount Kisco, New York, Curtis markets electric vehicle control systems and instrumentation. Mahindra & Mahindra is a Mumbai headquartered international automotive and industrial vehicle company with $7 billion in annual sales. The other CEOs to speak at the roundtable were: Rashmi Barbhiya - Advinus - medical research w. Corning, a company that focuses on neglected infectious diseases. Ajay Piramal of Piramal Corp. a clean water systems/water purification company and Netha Johnson of Pentair.Vinod Agarwal of Applied Solar Technologies and Hybrid Solar Diesel and Brian Ashley of Suniva Solar Systems.

Anand Mahindra, head of the Mahindra group, spoke of the development of electric vehicles and the special relationship between Mahindra-Reva and Curtis. He shared the perspective that the future of collaboration between India and the US, and the advancement of technologies, such as electric cars, will benefit from US expertise and know-how in developing templates and business models, including new transportation models. This collaborative business model should include a convergence of global partners, including university technical centers, municipalities, infrastructure and technology partners. “Anyone who extrapolates solutions from the West to India and China is making a mistake. These countries need solutions for their own situations and all partners need to understand that in order to be successful.”

Curtis, a fifty year old privately held corporation, has been active in the EV technology field for decades, and has had 15 years experience in India with the electrification of transportation and industrial vehicles. Indeed, Curtis instruments were used on the most famous EV of all, the Lunar Roving Vehicle driven during the Apollo moon landings. Stuart E. Marwell said, “Curtis played a role in the space race - one of the great moments of technological innovation of the 20th century. Today we are part of the climate change solution, the greatest technological challenge of the 21st century. The race to the moon was competition between nations. The climate change challenge will require cooperation between nations. For our engineers in India, this is a matter of national pride. For our colleagues in the Unites States, it is the pride of exporting green technology - which helps retain and create jobs in America.”

Consequent to the meeting with the CEOs, including Stuart E. Marwell and Anand Mahindra, President Obama mentioned the electrification of vehicles in India in two of his keynote speeches to the entire Indian and American audience several times; and, he specifically referred to the EV CEOs who create jobs in both nations.

PulseTech® Products Corporation Announces Systems Material Handling as a New Distributor

PulseTech® Products Corporation announces a new distributor relationship with Systems Material Handling (SMH), which will be carrying PulseTech’s popular 12-volt battery charging, maintenance and conditioning and testing products.

“SMH is a global distributor focusing on parts and accessories electric and fuel-powered forklifts, aerial work platforms, sweeper scrubbers and personnel and burden carriers as well as lighting products for various industrial equipment applications, said Robert “Smokey” White, VP Sales and Marketing. “Our innovative battery maintenance and conditioning products are a great match for SMH’s industrial vehicle customer base.”

Available now at SMH are the 12V Xtreme Charge, Xtreme Charge Parallel, X2 Dual-Station Charger, HD Xtreme Recovery Charger, 390 PT Battery Analyzer, Quick Battery Tester, 2-Watt and 5-Watt SolarPulse, Power Pulse Maintenance System and PulseTech’s new dealer focused Interactive Retail Display and Assortment.

PulseTech’s® entire line of “Plug and Play” products are designed to work with all types and sizes of 12-volt lead-acid batteries including flooded, fill and charge, Gel, AGM and Maintenance Free (from less than 10 Ah to over 150 Ah.)

For more information on PulseTech® products go to www.xtremecharge.com.  
                  
About PulseTech® Products Company:

Maximizing battery performance while minimizing battery-related expenses for individuals, companies, fleets and military forces since 1994, PulseTech® offers a full line of products that will help protect the environment from the hazards of lead waste from discarded lead-acid batteries.
 
In 2007, the company introduced its first Next Generation, five-stage maintenance charger to the mainstream consumer market with Xtreme Charge™, a simple, plug and play system that facilitates safe and ongoing maintenance charging while allowing consumers to enjoy battery performance and service over a lifetime extended by up to 5 times through application of a patented PULSE Technology
 
PulseTech® Products is committed to reducing the environmental impact through development and distribution of environmentally responsible products.
 
About SMH:

From its inception in 1971, SMH® has grown to become one of the most respected names in the industrial equipment parts industry. Its commitment to the manufacture and distribution of quality replacement parts and accessories has made SMH a world leader, supplying more than 3,400,000 parts for world and U.S. manufactured industrial vehicles.

SMH® employs 740 people at its locations in Kansas, California, Illinois, South Carolina, Pennsylvania, Canada, Brazil and Mexico. SMH® boasts 165,000 stocking numbers and more than 3,400,000 part numbers for over 90 brands of industrial vehicles.

In April 2003, SMH® was acquired by TVH Forklift Parts of Waregem, Belgium. Founded in 1969, TVH has 31 subsidiaries, sales offices and/or partners in 22 countries. TVH boasts 350,000 stocking numbers and more than 10 million part numbers, and the company employs over 1,200 people.

Combined, SMH® and TVH offer more than 450,000 stocking numbers and more than 11,000,000 part numbers for over 90 different brands of world and U.S. manufactured industrial vehicles. The two companies fill more than 5,500 daily shipments to 21,000 customers. Together, SMH® and TVH employ more than 2,000 people.             

Keeper Corporation Introduces KW9500 Winch

Keeper Corporation KW9500 Winch

Keeper’s new KW9500 9500 lb (4309 kg) winch is designed to accommodate smart buyers shopping for excellent value. Meeting the rugged demands of off-road and utility use, the KT9500 introduces buyers to quality, power, and performance advantages others don't. Adding this powerful, low profile winch to the Keeper line provides the consumer with competitive options and upgrade opportunities. Standard features of the KW9500 include power load in and out, automatic load holding brake, INTEGRATED HD SEALED SOLENOID, 100 feet of 21/64ths  wire rope, and 12-volt DC 5.5 hp series wound motor, high speed planetary gear-train, lever shift free-spooling clutch, rubber handheld remote with HIGH DENSITY LED WORK light and A HD 4-WAY roller fairlead. The company’s  Limited LIFETIME Warranty on all mechanical components protects the KW9500.

For more information on Keeper products please visit keepercorp.com or call 860-456-4151, e-mail sales@keepercorp.com.


 

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About IUV Magazine:

Industrial Utility Vehicle & Mobile Equipment magazine is dedicated to engineering, technical and management professionals as well as dealers and fleet managers involved in the design, manufacture, service, sales and management of lift trucks, material handling equipment, facility service vehicles and mobile equipment, golf cars, site vehicles, carts, personal mobility vehicles and other types of special purpose vehicles. Each issue of IUV features articles about new product development, technology, industry news and trends.